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Refund & Cancellation Policy

At Fatima African Hair Braiding, we value our clients and our stylists’ time. Please review our policies before booking.

All booking deposits are non-refundable, except when the salon cancels and cannot provide the service or when a refund is otherwise required by law.

We require at least 24 hours’ notice for cancellations or rescheduling. Last-minute cancellations, missed appointments, and no-shows will result in the loss of the booking deposit.

All completed services are generally non-refundable. If you experience an issue with the quality of your hairstyle, please contact us within 48 hours so we can review your concern and determine an appropriate resolution, including adjustments or a refund where warranted.

Additional charges for changes in braid size, length, or style will be discussed and approved before proceeding.

By booking an appointment and paying a deposit, you acknowledge and agree to our refund and cancellation policy.

Thank you for choosing Fatima African Hair Braiding!